Privacy Policy
Last updated: June 18, 2026
1. Introduction
AboveDeck Services, LLC ("AboveDeck," "we," "us," or "our") operates the website abovedeck.us and the AboveDeck platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
- Account Information: Name, email address, phone number, handle, and password (hashed).
- Profile Information: Role (owner, crew, trainee), location, bio, experience, credentials, and vessel details.
- Booking & Event Data: Charter dates, vessel assignments, crew assignments, itinerary details, and guest information.
- Communications: Email and SMS messages you send or receive through the Service, including crew call responses and onboarding communications.
- Usage Data: IP address, browser type, device information, and interaction logs.
3. How We Use Your Information
- To create and manage your account and provide the Service.
- To process charter agreements, onboarding, and crew assignments.
- To send you notifications about crew calls, bookings, and account activity via email and SMS (where you have opted in).
- To verify USCG compliance and vessel documentation.
- To improve our Service and develop new features.
- To comply with legal obligations and protect against fraud.
4. SMS Communications
If you opt in to SMS notifications, you agree to receive text messages from AboveDeck Services, LLC. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time. For help, reply HELP or contact us at wonderlust@abovedeck.io.
We do not sell or share your SMS opt-in consent with third parties.
5. Information Sharing & Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Twilio (SMS), email delivery, and hosting providers under contract.
- Crew Network: Your profile (name, role, photo) is visible to other users in the crew network if you opt in.
- Legal Compliance: When required by law, court order, or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or asset sale.
6. Data Security
We use industry-standard security measures including bcrypt password hashing, TLS encryption in transit, and access controls. However, no method of transmission over the Internet is 100% secure.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account at any time by contacting us.
8. Your Rights
- Access: You can view your data within the app.
- Correction: You can edit your profile information at any time.
- Deletion: You can request account deletion by contacting us.
- Opt-Out: You can disable email/SMS notifications in your settings or reply STOP to any SMS.
9. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page.